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Updated: 7 hours 10 min ago

How Bon-Ton Online Stores Fixed a Safari Bug In Time For The Holidays

Wed, 01/09/2013 - 01:36
“I’m looking to drop some serious cash on cookware, but I can’t add items to my cart” – this is a comment posted by a frustrated visitor of one of the Bon-Ton Online Stores. The question is what you do with that type of comment when you are responsible for End User Experience? Is it [...]
Categories: Load & Perf Testing

Holiday Shopping Season 2012 – And Your New Year’s Performance Resolution is…?

Fri, 12/28/2012 - 08:38
Depending on the source you read, retail spending during the entire Holiday Shopping Season was either down (according to MasterCard) or up slightly (according to Gallup). However, there is no question that the online retail component of the season was up over 2011, with comScore reporting that online spending during the last full work week [...]
Categories: Load & Perf Testing

Last Week Before Christmas – What’s your Performance Resolution for 2013?

Fri, 12/21/2012 - 09:09
As we move into the final weekend of the 2012 Holiday Shopping Season, most online retailers will be looking back on this year and counting it as the most successful holiday season on record. comScore reports that the week of December 10-16 saw over $7 billion in revenue, bringing the total online spending to over [...]
Categories: Load & Perf Testing

Analyzing Performance at a local Coding Contest

Fri, 12/21/2012 - 02:36
Catalysts, a local IT consulting company, is regularly organizing the Catalysts Coding Contest, and we were happy to sponsor the most recent one that took place in Hagenberg, Austria on December 14, 2012. In this contest, participants get seven assignments to be completed in a programming language of their choice, and upload their solution to [...]
Categories: Load & Perf Testing

Free Shipping Day – Another Day of Performance Calm

Tue, 12/18/2012 - 07:52
Monday December 17 was Free Shipping Day, the last of the specially marketed “days” prior to the arrival of Christmas next Tuesday. With a special site and marketing aimed at getting the last-minute shoppers back online and shopping just one more time, retailers hope that this will give them the final revenue burst they need [...]
Categories: Load & Perf Testing

Nothing was stirring – Performance for Week 3, Holiday Shopping 2012

Fri, 12/14/2012 - 13:56
As with the previous two weeks, there has been no bad or unfortunate news for the web and mobile performance of US retailers. Even on Green Monday, this week’s named shopping event, performance remained consistent and allowed eCommerce spending to reach $1.275 billion according to comScore, up 13% over the same day last year. And, [...]
Categories: Load & Perf Testing

On the second week of shopping, Performance is still quite good…

Fri, 12/07/2012 - 09:59
The 2012 online shopping season continues to be a busy one for merchants. Compuware traffic figures indicate visitor volume is up over the pre-Thanksgiving period and comScore is reporting revenues at over $21 billion for the November 1 – December 2 2012 time period. One interesting performance event did occur in the last 48 hours [...]
Categories: Load & Perf Testing

How to Manage User Experience for Silverlight and Flash Applications

Wed, 12/05/2012 - 04:35
Even though HTML5, JavaScript and CSS are great technologies for building Rich Client Applications that run in the browser – many people continue to use “real” Rich Client Browser Technologies such as Flash and Silverlight as it provides greater flexibility in certain scenarios. From a User Experience Management (UEM) or Real User Monitoring (RUM) perspective [...]
Categories: Load & Perf Testing

Holiday 2012 – In the first week of the season, my site performance was…

Fri, 11/30/2012 - 10:02
It’s been a busy and successful 7 days for online retailers. Black Friday and Cyber Monday traffic and sales were well above 2011, and there was the extra benefit to those businesses that started deals on Thanksgiving Night. The traffic data collected by the Compuware Ecommerce and Retail Real use Monitoring index matched almost exactly [...]
Categories: Load & Perf Testing

Cyber Monday Wrap-up: The Power of Positive Performance

Tue, 11/27/2012 - 07:19
When compared to an already busy weekend, Cyber Monday was big this year. This is reflected by an increase in traffic to sites monitored for the Compuware Ecommerce and Retail Real User Measurement Index on Cyber Monday, with traffic volumes that were up 75% over Thanksgiving Day and 30% over Black Friday. To accompany this [...]
Categories: Load & Perf Testing

about:performance is changing…

Tue, 11/27/2012 - 06:50
As part of our continued efforts to be the industry-leading source of news, discussion and information about Application Performance Management, we’re making a few changes to the about:performance blog. Compuware’s Gomez and dynaTrace product lines are now fully integrated, and it’s time for us to combine our blogs as well. That’s why at the end [...]
Categories: Load & Perf Testing

Midday Cyber Monday – The Bad Taste of Third Party Performance

Mon, 11/26/2012 - 12:51
Based on comments from top Cyber Monday watchers, it’s likely to be one of the busiest online sales days of 2012. However, its continuing relevance may be fading in a world of readily available broadband and mobile Internet access. While it may not be as strong a force in today’s online commerce world, statistics show [...]
Categories: Load & Perf Testing

Thanksgiving Weekend Analysis – Big Online Sales, but No Performance Surprises

Mon, 11/26/2012 - 08:12
It is clear that for online commerce, this season is starting off very well, with comScore analysis stating that Black Friday sales topped $1B for the first time. This near-explosive start to the holiday shopping season has analysts somewhat unsure if this indicates a positive start to a successful season or just an initial rush [...]
Categories: Load & Perf Testing

Slides from Agile Testing Days Berlin

Mon, 11/26/2012 - 00:52
For those that attended my session at last weeks Agile Testing Days in Berlin find my slide deck on the Compuware Slideshare: Top Performance Land Mines
Categories: Load & Perf Testing

Black Friday 5:00 PM – Busy But Uneventful – A Day Without Performance Drama

Fri, 11/23/2012 - 16:13
By all accounts, Black Friday was as successful as online retailers hoped, with purchases up by 20% over 2011 according to data from IBM. Even with an increase in online sales and visits, Black Friday was remarkably quiet from a performance perspective, with only a few scattered and minor outages. Response times did spike for [...]
Categories: Load & Perf Testing

Black Friday Noon Update – A Few Hiccups But No Major Outages

Fri, 11/23/2012 - 10:59
Retail Sites A few sites are experiencing occasional slowdowns, but the majority of transactions appear to be occurring without a glitch. Social media is carrying the occasional report of problems, but these are intermittent. The main issues that we are seeing are with sites is with third-party objects. OutageAnalyzer is continuing to show issues with [...]
Categories: Load & Perf Testing

Black Friday Morning – All is Quiet…So Far (November 23 2012 – 09:00 EST)

Fri, 11/23/2012 - 07:30
Black Friday marks the traditional start of the holiday shopping season, but this year shoppers didn’t wait – traffic spikes began on Thanksgiving Day, along with some surprises delivered to retailers by a small number of third-party providers that caused page slowdowns. We are continuing to monitor OutageAnalyzer for third party issues that could arise throughout [...]
Categories: Load & Perf Testing

How Will Retailers’ Sites Perform During “Make it or Break it” 2012 Holiday Season?

Thu, 11/22/2012 - 07:43
Online shopping during the 2012 holiday seasons is on target to be the busiest in history. Business is expected to be up 450% more than on an average day, while online retailers could see a 200% gain. Black Friday is expected to be the second-biggest online retail day this year, with sales growing 12% from [...]
Categories: Load & Perf Testing

It Takes More than a Tool! Swarovski’s 10 Requirements for Creating an APM Culture

Wed, 11/21/2012 - 01:36
Swarovski – the leading producer of cut crystal in the world- relies on its eCommerce store as much like other companies in the highly competitive eCommerce environment. Swarovski’s story is no different from others in this space: They started with “Let’s build a website to sell our products online” a couple of years ago and [...]
Categories: Load & Perf Testing

Why Averages Suck and Percentiles are Great

Wed, 11/14/2012 - 09:04
Anyone that ever monitored or analyzed an application uses or has used averages. They are simple to understand and calculate. We tend to ignore just how wrong the picture is that averages paint of the world. To emphasis the point let me give you a real world example outside of the performance space that I [...]
Categories: Load & Perf Testing